Patient Rights

As a patient, you have the right:

  • To be treated with consideration, respect and dignity.
  • To have the confidentiality of your medical information protected and to have Privacy Act regulations enforced.
  • To have privacy during care sessions, counselling, examination and treatment.
  • To review your medical records, if you request it, in a timely manner, following health centre policy with a health care professional present.
  • To know your health problems, diagnosis, test results, and may know any known potential advantages and/or risks of treatment; and, to have these communicated to you in language you can understand.
  • To know the name and qualifications of staff providing your care.
  • To have a second medical opinion if you request it.
  • To expect that no treatment, procedure or transfer will take place without your informed consent except in certain emergencies.
  • To participate in treatment, education or referral planning.
  • To have access to patient complaint procedures.

BFHT HOURS

Monday – Friday 8:30 – 4:00
Lunch 12:00 – 12:30
Weekend Closed

  (705)-575-7191

  CLINIC LOCATION

  GENERAL INQUIRIES

Please do not include personal health information in your email to us.