About Your Appointment

Preparing for your Appointment

We invite you to ensure the best health care experience when visiting our clinic. Here are a few tips that will help us make your time here timely and efficient. As a reminder, we keep some appointments open for patients who need to be seen that day. If you feel, your symptoms need to be addressed urgently, please call us as early in the morning as possible.

Booking An Appointment

When making an appointment, please let the health Clerk know your reason for visiting. It helps to ensure enough time is allocated. Without this information, you may end up with a shorter appointment then required.

Appointment Time

It is important that you arrive on time for your appointment so that we have time to gather important health information prior to your appointment. If you are more than 5 minutes late we may need to reschedule you as we don’t want to make the rest of the patients wait to see the health care physician.

Review of Symptoms

Be prepared to discuss your symptoms with your health care provider. Write down all of the issues you would like to try and cover during your visit. Begin with the most bothersome issue. This will allow your provider to get a clear picture upfront of what your major concerns are and appropriately attempt to address issues in the time allowed:

What is your main symptom/concern?
How long have you had it?
How often and when does it occur?
What makes it better or worse (e.g., activity, medication, stress)?
Is it associated with other symptoms?
Have other people in your family experienced similar health problems?
Has this problem been addressed by another physician or medical center?

Experiencing an Urgent Issue?

Please make the trip to the Sault Area Hospital Emergency Room because they are equipped to handle immediate health care concerns.

Items to Bring to Your Appointment

Please bring your OHIP Health Card to every visit with you so that it can use our check in with our reception or update your registration. If your health card is expired, the health care provider will not be able to see you until it is updated!

It is best to bring your bottles of medications, if possible, along with a list of your medications, including the name and dose of each one. You will also need to bring information on any vitamins/dietary supplements and over-the-counter medications that you take. If you were asked to complete any health questionnaires prior to your visit please bring them with you.

Cancelling Your Appointment

Call at least 24 hours in advance to cancel your appointment. We will use the time to see patients with sudden illness. If we are not given sufficient notice, you may be subject to a $20.00 missed appointment fee.